Privacy Policy
Last updated: April 2, 2026
At Tiniover, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Tiniover website, customer support communications, and other related services we provide in connection with our business.
It does not apply to third-party websites, services, or platforms that may be linked from our website or used in connection with your purchase, each of which may have its own privacy practices.
2. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide Directly
When you place an order, contact us, subscribe to marketing communications, request support, or otherwise interact with us, we may collect information such as:
your name
email address
phone number
billing address
shipping address
order details
payment-related information
messages, photos, videos, or other information you provide to us for support or service purposes
b. Information Collected Automatically
When you browse our website, we may automatically collect certain technical and usage information, such as:
IP address
browser type
device type
operating system
referring URLs
pages viewed
time spent on pages
browsing behavior on our website
cookie and similar tracking technology data
c. Information from Third Parties
We may receive information from third-party service providers and partners that help us operate our business, including payment processors, shipping providers, analytics providers, advertising partners, and email or marketing platforms.
3. How We Use Your Information
We use your information for legitimate business purposes, including to:
process, confirm, and fulfill your orders
arrange shipping and delivery
provide customer service and after-sales support
communicate with you about your orders, returns, exchanges, or inquiries
send service-related messages, including tracking updates and account-related notices
improve our website, products, and customer experience
analyze website traffic, browsing patterns, and marketing performance
prevent fraud, unauthorized transactions, and other misuse
comply with legal obligations
send promotional emails, offers, and marketing communications where permitted by law
We collect personal information only as reasonably necessary to operate our website, fulfill orders, provide support, improve our services, and conduct lawful marketing activities.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, web beacons, and similar technologies to improve your browsing experience, understand how visitors use our website, remember preferences, and support analytics and advertising activities.
These technologies may help us:
keep our website functioning properly
remember items in your cart or your preferences
understand website traffic and usage trends
measure the effectiveness of advertising campaigns
show more relevant content or advertisements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.
5. How We Share Your Information
We do not sell your personal information to third parties for their own direct marketing purposes.
We may share your information with trusted third parties when necessary to operate our business and provide our services, including:
payment processors
shipping carriers and logistics providers
website hosting and e-commerce platform providers
customer service providers
analytics providers
advertising and marketing partners
email communication or automation platforms
professional advisors, legal service providers, or authorities where required by law
We may also share information when necessary to protect our rights, prevent fraud, enforce our terms, comply with legal obligations, or respond to lawful requests.
6. Marketing Communications
If you subscribe to our emails or otherwise opt in to receive promotional communications, we may send you product updates, special offers, newsletters, or other marketing content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing communications, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, return instructions, or customer support responses.
7. Customer Photos, Reviews, and User Content
If you submit reviews, photos, videos, testimonials, or other content to us, we may use that content for customer service, quality review, or other legitimate business purposes.
We do not use customer-submitted photos, videos, reviews, or testimonials in advertising or promotional materials without appropriate permission, except as otherwise permitted by law.
8. Payment Security
We use industry-standard security measures to help protect your personal information. Checkout and payment-related pages are protected by security technologies, including SSL encryption where applicable.
Payment information is processed through secure third-party payment service providers. We do not guarantee that any system is completely secure, but we take commercially reasonable steps to safeguard your information.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
provide our products and services
maintain order and transaction records
provide after-sales support
comply with legal, tax, accounting, or regulatory requirements
resolve disputes
enforce our agreements
When personal information is no longer needed for these purposes, we will delete, anonymize, or securely dispose of it where reasonably practicable.
10. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information, subject to applicable exceptions
opt out of marketing emails
manage cookies through your browser settings
To make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before processing certain requests.
11. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services. These third parties operate independently and have their own privacy policies and practices.
We are not responsible for the privacy, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational reasons.
Any updates will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Tiniover
Email: support@tiniovertrike.com
Tel: +1 (888) 695 1139 (PST 8:00~18:00) & +1 (213) 991 0655 (PST 18:00~3:00)
Website: https://tiniovertrike.com